Zenith bank replies customer who complained N4 million vanished from her account



 Zenith Bank Plc issued a statement earlier after a female customer named

Chiamaka Agim said ₦4.039 million vanished from her account without a trace.


Reports were gathered earlier that Chiamaka went to the bank to lay complaints about debits she got, that were not approved





In response to her claims, a signed letter by Ikwor Anyar, who is the Internal Control Unit, at Zenith Bank noted that the only money that can be retrieved is the sum of N800,500 out of the missing amount.


In further reports Chiamaka Ayim was called by the bank on Tuesday, 10 January 2023 by 6 pm, by a bank official who informed her through phone conversation saying the transaction was done by using her e-token which was concluded that it was done through her phone and that's how the token pin must have been gotten.


Notwithstanding, chiamaka denies any claims as she said she did not connect the account to a USSD or has never applied for any token.


N3.71 million was sent to one Isah on Monday, 9, January 2022 at 8.28 pm, the same account received another N222,900 and three minutes later Abdulraham Sani received N102,000 15 minutes late at 8.48 pm.


See the report below:




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